Contact Us

This policy records the service commitments that apply to purchases from our store.

Customer service hours

Support is available Monday to Friday, 9:00 AM–5:00 PM local time. Urgent delivery concerns should include the tracking number and a concise description of the issue.

How to reach us

Contact us with questions about orders, delivery, returns, exchanges, payments, accessibility, or privacy. Include an order number when applicable, but do not send full payment-card details.

Contact details

Email: Support@theordinerys.top
Phone: (678) 457-9260
Postal address: 335 W 11th St, Charlotte, North Carolina, 28202, United States